Shipping & Returns



We absolutely guarantee satisfaction! If for any reason you are not satisfied, you may return the item within 30 days of delivery and tell us if you would like a replacement, an exchange or a refund. All returns are processed in four weeks.
Note: Shipping and handling is not refundable.

Should you ever receive a damaged or defective product, call our Customer Service dept. at 216-896-9607 or contact us at A specialist will get additional information from you so we can replace the item promptly.

Shipping & Handling

Each order ships 48 hours after you have placed it. 

*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

Allow 7 to 10 business days from your order date for your order to arrive at your delivery address. All orders will be shipped via USPS First Class.